Placing an order
Submitting an order is an offer to buy. Your order is accepted when we confirm it and begin tinting or picking your items. We may decline or cancel an order for pricing errors, stock issues, or suspected fraud; if we do, you are not charged, or you are refunded in full.
Pricing and taxes
Prices are shown in U.S. dollars and may change without notice. Florida sales tax is applied where required. Trade, contractor, and pro-member pricing applies only to approved accounts and only while that account is in good standing.
If a price is listed in error, we will contact you before processing the order.
Payment
Card payments are processed by our payment provider on their own secure, PCI-compliant systems. We never see or store your full card number.
Approved house accounts may use statement billing. Statement balances are due on the terms set for that account; past-due balances may pause ordering privileges.
Color accuracy
Colors shown on a screen are a representation only. Monitors, phones, lighting, sheen, and the surface underneath all change how a color reads in your space. Always confirm your color with a physical sample or a sample pint applied in the room before committing to a full order. We are not responsible for a color that looks different in person than it did on screen.
Product use and warranty
Products carry only the warranty offered by their manufacturer. Follow the manufacturer's preparation, application, and safety instructions — including surface prep, temperature, and cure times. Our staff's advice is offered in good faith based on the information you give us and does not replace the product data sheet.
Limitation of liability
To the extent permitted by Florida law, our liability for any claim relating to a product or order is limited to the amount you paid for that product. We are not liable for labor, incidental, or consequential damages.
Contact
Questions about these terms: contact@hesslerpaint.com · (561) 495-8900